Manufacturing Case Study: Performance Appraisals

This international company specializing in the design, development, manufacture, repair and overhaul of landing gear, actuation systems and components for the aerospace market has it’s head office in Quebec, Canada.



Coaching Skills

Their Pains

Making use of antiquated tools and methods to effectively assess performance company wide, the internal process had devolved into finger pointing that managers dread as much as the employees themselves. An initiative originally designed to bring equity to the question of compensation as well as performance expectations, was generating the opposite of the intended result.

Our Solution

By understanding the limits of the tools in place, we helped promote the process internally and link it with a management training focused on continuous improvement. By also addressing the needs of support staff with video capsules, we helped improve the Manager/Employee link of trust.

The Results

The performance appraisal exercise is now accepted and leveraged for greater performance feedback all year long.


Manufacturer of components for the aerospace market


Multi-National with offices in Canada US, UK and Spain


2000 Globally

Services swa Offered


Performance evaluation review


How to Build a Performance evaluation


How to deliver a Performance review


Individual Development plans

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