Change to Perform:
Adapted to your Reality
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Where can you change to perform?
- Sales management
- Customer services (internal vs external)
- Conflict resolution
- Talent acquisition & retention
- Bridging generational gaps
- Leverage technology
- Real Change
Identify the change:
Upon first meeting a potential client, the Consultants at SWA will help clarify the desired Change to address the root causes of challenges as opposed to simply addressing their symptoms. Our experience and expertise will ensure that any initiative is optimized to address the real needs. Since our approach is adapted to your reality, we’re there to listen and support our clients towards results.
Prepare the Change:
Whether by quantitative or qualitative methods, in person or remote sessions, the analysis phase enables the Consultants at SWA to gain valuable insight into the challenges your human resources are facing in regards to Change or developing new competencies and ultimately how to track progress by building performance indicators for the success of the project.
This helps optimize both time and money and ensures that any subsequent knowledge transfer reflects the reality the participants face daily. Depending on the scope of the project this phase is scalable to meet all budgets.
Plan for Change:
The results of our analysis will be presented in a report clearly identifying both the symptoms of the challenges that have been expressed to us, as well as our impression of the actual root causes. The Consultants at SWA will present custom built solutions that are dosed in time to effectively deliver the required knowledge transfer without a negative impact on daily operations. At this stage, clients can select and validate the best possible strategy.
The Meaning of Change:
The Alignment session is designed to motivate the troops to accept the prescribed Change. During this session participants become conscious of the need to change and identify why they should be part of the success of the initiative. The goal at this stage is not to impart knowledge on the participants but to communicate the goals and ensure that the momentum of the group pushes the initiative forward.
SWA will also identify Change Ambassadors that will help deal with human nature’s resistance to Change by being a positive light for the group in the shadows of negativity.
Change dosed in time:
A Conversation is a carefully thought out dosing of knowledge that considers the busy schedule of employees and managers as well as the learning habits that these individuals accept and integrate easily into their reality. Traditional day long sessions that monopolize employee’s productivity and inundate participants with too much information to easily assimilate, do not deliver the results our clients expect.
These Conversations can combine workshops, conferences, webinars, homework, supervised projects and graduation sessions that offer recognition for employees who participate. Depending on the goals of our clients and their logistical reality, the consultants at SWA will work with you to create a winning formula.
Convert the Change into Assets:
When investing precious time and money on training, wouldn’t it be logical to leave with concrete assets that benefit the organization long after the training is over? The goal of any knowledge transfer should be for participants to develop certain competencies that allow them to gain a competitive edge. Your Curriculum of Conversations will have as it’s goal the creation of assets that are facilitated thanks to the new competencies they have developed.
Whether it is the creation of an internal communication protocol, a new meeting structure for all to adhere to or a template for the communication of business improvement cases to your superior, SWA will help your organisation leverage your investment in training to bring you value long after we are gone.
Measure the Change:
Through the help of data analytics, we can help maintain the impact of the desired Change over time and ensure long lasting results.
Discover now what the methodology can do for you
Explore our methodology risk free
- We understand that there is a lot of information here and that you may be curious to find out how we can help your team change. Let’s have a conversation and we will make it worth your time.
- The initial change discussion
- Identify root causes of challenges
- Plan for change in time
- Risk assessment
- Get clarity beyond the symptoms of challenges.
- Receive recommendations for optimized solutions.
- Complete report outlining the steps to take to succeed in implementing Change.