Change Methodology

Change is inevitable, how will you react?

It could be in the form of growth, adopting new technologies and competencies or simply to gain a competitive edge. The challenge will often be how to get the people who propel your business to accept and integrate that Change efficiently to allow you to reap the intended benefits. How can you achieve that?

Training or changing?

Too often, business leaders assume that simply sharing knowledge and/or training initiatives (in various formats) will get people where they need to be in support of the strategic vision and action plan. In reality, it’s not that simple.

For most people, acquiring new competencies means changing their habits. Resistance to change is something we all know about, it’s everywhere and impacts everything you are trying to achieve. How do we remove the resistance to change to increase the impact of a competency acquisition initiative?

Beyond the actions is the “Meaning”

To effectively achieve Change in an organization, we first must concentrate on giving that Change a new meaning BEFORE the delivery any knowledge transfer initiative. What this does for the participants is moving them from “I have to do it” to “I want to do it”. Sounds simple, but the impact is REAL.

Time is money

The challenge is aligning people.

Once that is done, how can we deliver impactful education that develops skills within organisations without negatively impacting the business?

Change demands time, promotional and logistical efforts, and operations will always take priority. Our approach is tailored to make interventions targeted, meaningful and impactful in the shortest amount of time as possible. This means your staff spends more time powerfully achieving their goals instead of being force fed theory that doesn’t reflect their personal and professional reality.

Your time is precious, let’s get more done in less time.

Identify the change:

Upon first meeting a potential client, the Consultants at SWA will help clarify the desired Change to address the root causes of challenges as opposed to simply addressing their symptoms. Our experience and expertise will ensure that any initiative is optimized to address the real needs. Since our approach is adapted to your reality, we’re there to listen and support our clients towards results.

Prepare the Change:

Whether by quantitative or qualitative methods, in person or remote sessions, the analysis phase enables the Consultants at SWA to gain valuable insight into the challenges your human resources are facing in regards to Change or developing new competencies and ultimately how to track progress by building performance indicators for the success of the project. This helps optimize both time and money and ensures that any subsequent knowledge transfer reflects the reality the participants face daily. Depending on the scope of the project this phase is scalable to meet all budgets.

Plan for Change:

The results of our analysis will be presented in a report clearly identifying both the symptoms of the challenges that have been expressed to us, as well as our impression of the actual root causes. The Consultants at SWA will present custom built solutions that are dosed in time to effectively deliver the required knowledge transfer without a negative impact on daily operations. At this stage, clients can select and validate the best possible strategy.

The Meaning of Change:

The Alignment session is designed to motivate the troops to accept the prescribed Change. During this session participants become conscious of the need to change and identify why they should be part of the success of the initiative. The goal at this stage is not to impart knowledge on the participants but to communicate the goals and ensure that the momentum of the group pushes the initiative forward. SWA will also identify Change Ambassadors that will help deal with human nature’s resistance to Change by being a positive light for the group in the shadows of negativity.

Change dosed in time:

A Conversation is a carefully thought out dosing of knowledge that considers the busy schedule of employees and managers as well as the learning habits that these individuals accept and integrate easily into their reality. Traditional day long sessions that monopolize employee’s productivity and inundate participants with too much information to easily assimilate, do not deliver the results our clients expect. These Conversations can combine workshops, conferences, webinars, homework, supervised projects and graduation sessions that offer recognition for employees who participate. Depending on the goals of our clients and their logistical reality, the consultants at SWA will work with you to create a winning formula.

Convert the Change into Assets:

When investing precious time and money on training, wouldn’t it be logical to leave with concrete assets that benefit the organization long after the training is over? The goal of any knowledge transfer should be for participants to develop certain competencies that allow them to gain a competitive edge. Your Curriculum of Conversations will have as it’s goal the creation of assets that are facilitated thanks to the new competencies they have developed. Whether it is the creation of an internal communication protocol, a new meeting structure for all to adhere to or a template for the communication of business improvement cases to your superior, SWA will help your organisation leverage your investment in training to bring you value long after we are gone.

Measure the Change:

Through the help of data analytics, we can help maintain the impact of the desired Change over time and ensure long lasting results.

Why it Works

We believe that the performance of your Human Resources greatly impacts the success of your organisation. Our solutions have been developed in line with this belief, and we have the tools to help boost that performance. Let us share our modern approach that makes all the difference.

Your organisation or your industry have particular characteristics? Looking for a solution that will be adapted to your business? SWA adapts all programs to the specific reality of the client and this starts with a profound understanding of the paradigm in which they operate. That understanding allows us to propose solutions that fit your needs (content, time, budget and logistics).

Our library includes some of the most sought-after contents to develop talent, but our real strength is building custom curriculums that responds to specific needs present in organizations. Challenge us to build your Development Program today!

As they begin to retire, Baby-Boomers are leaving a power vacuum and under experienced millennials are taking their place. There is a need everywhere to ensure a plan is in place to ensure those competencies are not lost with the outgoing generation.


  • Aligned towards Change: Impact conferences.
  • Multi Format: Adapted to client objectives.
  • Dosed in time: Optimise absorption of competencies.
  • Short blocks: Reduce negative impact on operations.
  • On site and remote: Based on client’s logistical reality.
  • Practical and concrete: Beyond theory.
  • Promote participation: Aligned with proven concepts of andragogy.
  • Supervised Projects: To support the assimilation of new competencies into daily reality.
  • Customized: Created around the client’s reality.

SWA’s Curriculum of conversations is the ultimate training product that provides:

  • Integration of competencies.
  • Motivated and open-minded participants.
  • Optimised indirect costs related to training.
  • The best possible ROI.
  • Change will be long lasting.
  • The best possible solution for your needs.

See examples of Curriculum

Note: Examples of Curriculum presented represent the realities present in other organisations, and may be adapted to meet each client’s specific needs.

Discover now what the methodology can do for you